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A new subscription support offering. (Read 125 times)
TrevorSchlientz
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Grand Rapids, Michigan, USA
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A new subscription support offering.
Jul 22nd, 2022 at 4:52am
 
Good morning Picogroup,

TL;DR
We are creating and launching a subscription-based support and training option for those that didn’t source their Pico products from Autonerdz.

What does this mean for you as an existing Picogroup member?

All current Picogroup members will receive the subscription at no charge. I have no intention to take anything away from the Picogroup. This new offering is just one way we can attract more like-minded people. It opens the pool of people we can help which in turn opens the pool of people that can help us.
The paid subscribers will NOT be Picogroup. In the future I expect that we will add some more Picogroup-like resources to the subscription, but they will not have access to all the resources you do as a Picogroup member.
Some of the videos that will make up the initial launch catalogue are the Nerd Series. As of now the Nerd Series will no longer be available as a one-time purchase. All future distribution of the Nerd Series will be via the subscription. You, as existing (grandfathered in) Picogroup members are receiving the Nerd Series.

What will the subscription include?

The development of the subscription will never be complete. This is the sort of thing that will continue to grow and gain value as time goes onward.
At initial launch there will be videos on the basics of using a Picoscope and the complete Nerd Series as mentioned above.
I am strongly considering creating a third area of the forums for the subscribers. This area would only be visible to subscribers and Picogroup. This way the Picogroup can interact with the subscribers if they so choose. Subscribers will NOT have access to the Picogroup area within the forums.
Subscribers will be able to contact us via email and phone for support. 

Calls to action.
1.      Who do you know that could benefit from Autonerdz Picoscope training? Think about your co-workers, colleagues at the shop across the street, friends that live out of town or around the world. These would make great referrals to our subscription.

2.      If you have any questions, concerns or just a thoughtful suggestion please share them with us(me). You can post below if you would like to publicly discuss or you may PM or Email.

Thank you

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denisf
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falher, Alberta, Canada
falher
Alberta
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Re: A new subscription support offering.
Reply #1 - Jul 22nd, 2022 at 7:34am
 
I think that you're heading in the right direction with this Trevor. I always felt like the past support fee was a little steep for most techs just starting up with a scope.
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TrevorSchlientz
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Picogroup
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I'm an Autonerd

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Grand Rapids, Michigan, USA
Grand Rapids
Michigan
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Gender: male
Re: A new subscription support offering.
Reply #2 - Jul 22nd, 2022 at 8:03am
 
denisf wrote on Jul 22nd, 2022 at 7:34am:
I think that you're heading in the right direction with this Trevor. I always felt like the past support fee was a little steep for most techs just starting up with a scope.


Thank you for the vote of confidence Denis.
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Sam M.
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Chicago, Illinois, USA
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Re: A new subscription support offering.
Reply #3 - Jul 23rd, 2022 at 1:05am
 
Trevor, very cool and exciting, I will be sure to spread the word.
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