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Ideas to get more Heavy Duty People on here (Read 592 times)

jwalkn

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Sulphur
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Re: Ideas to get more Heavy Duty People on here
Reply #15 - Dec 8^th, 2014 at 6:31am

I try not to outsource as much as possible. I lose a lot of control of the quality of repair. Just a few months back I sent out a truck to have an engine replaced, just a few months later the transmission started falling out because they used standard and metric bolts to mount up the transmission to the bell housing. Smiley

Shame on us for not catching that when it originally came back, but they ended up paying for a new transmission and bell housing Smiley

Even with that we were without this truck for over a month, not a way to run a business

I agree with busjockey, if you don't stay up to date with technology you're going to be left behind. Technology is changing way to fast to keep your head stuck in the sand. I see to many fleet and dealership techs that don't have a clue. There are also a lot of companies that don't train their techs and then wonder why they can't get their trucks fixed or higher good techs.

You have to develop your team. Smiley

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autosparky

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Re: Ideas to get more Heavy Duty People on here
Reply #16 - Dec 10^th, 2014 at 12:42am

jwalkn wrote on Dec 8^th, 2014 at 6:31am:

I agree with busjockey, if you don't stay up to date with technology you're going to be left behind

No one will debate you on that it's just the same story, each bay has to make money, more if it's servicing and brakes, the bay doing diagnostics will make what?? time spent-maybe?? compared to good tech who can charge 15hour day - that's looking at it from management side

Further more what does it take to train a tech for diagnostics and special equipment? me I run a mobile service and got over $20k in my car with just special tools, spanners and sockets are cheap for servicing.

But then I get rung up " how do I reset the service light on..." what happens if you got no scanner

can't see, can't hear, can't remember

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busjockey

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Re: Ideas to get more Heavy Duty People on here
Reply #17 - Dec 10^th, 2014 at 4:45am

I understand the management side of it autosparky, but I think eventually the majority of the work is leading towards more electrical and diagnostic work, shops are going to have to get up to speed or there going to be hurting. One example is I've heard on newer gm cars to replace the battery you have to go into the software to reset a timer I believe that helps gauge the life of the battery I believe. Completely understand that you have to make money, but I think with upcoming technology their bottom line is going to be even more affected.

Busjockey

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jwalkn

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Re: Ideas to get more Heavy Duty People on here
Reply #18 - Dec 10^th, 2014 at 5:43am

Good points autosparky, but when you have someone that doesn't know how to read schematics or have a basic concept of electrical theory they can butcher a wiring harness and end up costing a company or customer thousands of $$$$. I see this more on the fleet side.

When I first took over the shop I run, that is exactly what was going on. Several road calls and early morning issues because they were just "rigging it up", they never had quality training. They were just making due with the resources they had.

I agree you have to have your money maker techs that can pump out a lot of service and brake work. It has been said that the B techs make the shop money but a really good A tech is what gives a shop it's reputation. You have to have a good mix.

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StitchB

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lake stevens
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Re: Ideas to get more Heavy Duty People on here
Reply #19 - Jan 11^th, 2015 at 12:56pm

Auto sparky nailed it. Probably many are not even good with the nut and bolt stuff.

Coming shortly is all the failures with GDI ignition, just a kissing cousin to diesel. My instructor through Car Quest tech pushes the pico hard, some do, but much to no avail. The truth is the technology is beyond the average mechanic, hence the term auto nerd. Most the people delving in here are passionate about what they do, the rest just a job.The post in the HD section are great, to expand it just takes time.

But in summory, expanding the diesel section is a great idea, but most diesel guys are 10 years behind, and not talking about the people whom post here, that is why they are here.

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