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https://yabb.autonerdz.com/cgi/yabb2//YaBB.pl General Public Area >> PicoScope >> Picoscope USB cable PSA https://yabb.autonerdz.com/cgi/yabb2//YaBB.pl?num=1686855535 Message started by TrevorSchlientz on Jun 15^th, 2023 at 10:58am

Title: Picoscope USB cable PSA
Post by TrevorSchlientz on Jun 15^th, 2023 at 10:58am

Good afternoon All,

During a recent call with the repair department at Pico I was informed that they have been seeing a rash of Picoscopes being sent in with damaged USB ports. This issue seems to stem from the use of low quality cables purchased from popular online retailers.

For the safety of your equipment make sure you are using a genuine Pico USB cable with your equipment.

Damage caused by the use of an aftermarket USB cable is not covered under warranty.

Title: Re: Picoscope USB cable PSA
Post by TrevorSchlientz on Jun 27^th, 2023 at 7:34am

Pleas do not use non-Pico USB cables with a Picoscope. Some of the ones available elsewhere online are destroying the USB connector inside the scope module.